Welcome to Zip N' Bear! We respect the importance of your privacy and are committed to safeguarding your personal information. This policy outlines how and why we collect, use, and disclose your details when you visit or shop with us.

Collecting Personal Information
While you're browsing our Site:  

• Device Information:  
• Collected: Browser type, IP address, timezone, cookie data, products viewed, search terms, and site interactions.
• Purpose: To optimize site loading and conduct usage analytics.
• Source: Digital tools like cookies, log files, and web beacons.
• Shared With: Our platform provider, Shopify.

When you place an order:  

• Order Information:  
• Collected: Your name, billing and shipping addresses, payment details, email, and phone number.
• Purpose: To process and fulfill your order, handle payments, arrange shipments, communicate with you, and prevent fraud.
• Source: Directly from you during the checkout process.
• -Shared With: Our platform provider, Shopify, for seamless order processing.

When you contact our Customer Support:  

• Support Information:  
• Collected: Your contact details, transaction history, and occasionally, public data from platforms such as LinkedIn or Pinterest.
• Purpose: To provide efficient customer support.
• Source: From our interactions with you.

 Sharing Personal Information

We share your data with trusted third parties, primarily to facilitate and enhance our services as described:

• Our online store is powered by Shopify. You can explore Shopify's privacy practices here
• Occasionally, legal circumstances may necessitate sharing certain information.

Behavioral Advertising
We use your data to provide targeted advertising or marketing content we believe may be of interest to you:

Services like Google Analytics help us understand our customers better. Familiarize yourself with Google's practices here and the opt-out process here. 

Opt-out of Targeted Advertising: 

• FACEBOOK 
• GOOGLE 
• Digital Advertising Alliance’s opt-out portal 

Using Personal Information

Primarily, we utilize your information to deliver our services, provide products, complete transactions, dispatch your orders, and inform you about new offerings.

Data Retention
We retain your data as necessary, and only remove it upon your request.

Automated Decision-Making
Automated processes, such as fraud detection, are part of our platform's functionalities.

Your Data Rights
Depending on where you reside (e.g., California), you have specific rights over your data. To discuss or exercise these, please contact us.

Cookies
Our site uses cookies to enhance user experience and streamline our services.

Do Not Track Signals
Upon detecting a "Do Not Track" signal from your browser, our data practices remain consistent.

Updates to this Policy
Periodically, we might update this policy due to operational, legal, or regulatory reasons.

Contact Us
For inquiries, feedback, or concerns about this privacy policy, please reach out at support@zipnbear.com.

 

Our gratitude,
The Zip N' Bear Team